Your partner every step of the way.

We are so much more than a technology platform, we are a true extension of your organization — a trusted partner in pursuit of what’s best for you, your team, your business and your customers at every turn.

ALL TOGETHER, LET’S GO!
OUR PARTNERSHIP
It begins long before the starting line, and goes far beyond the finish.
With haku, the customer experience matters most — Our PRIMARY concern is meeting all the unique needs of your business, from your team to your participants’ and your community. We have set the industry’s bar for best-in-class customer care. Because it’s just that simple, WE CARE.
Experience a partnership unlike any other
Service. Heart. Passion.
For The Long Run.
Service
SERVICE FOR YOU
Part of YOUR team.
Part of OUR family.
We are not going anywhere. With our exceptional service, attention to detail and world-class technology our primary goal is helping you achieve everything it is you want to achieve, and more. There is no detail too small, or problem too big that we can’t solve together.
  • Dedicated Customer Experience Manager
  • One-Of-A-Kind Thinking and Custom Strategies
  • Access to Marketing Support, Business Analysts & Design Team
SERVICE FOR YOUR
PARTICIPANTS & COMMUNITY
Let us be a part
of your village.
When we say we are always there, we mean it. Our commitment to your business means our commitment to your customers and participants every step of the way - we are always there, ready and waiting to handle any of your customers’ concerns, questions or feedback. Just one reason why we have 98% customer satisfaction.
Strategy
Better events start with a better partnership.
There is no detail too small, or task too big. We are as passionate about your business and the needs of your participants as you are, and we will be there from the beginning of kick-off, until the last participant crosses the finish line, and beyond.
01
KICKOFF
Hit the Ground Running.
From the minute you say YES, we’re preparing for the big day. Even before the official kick-off, your dedicated Customer Experience Manager has been constructing a success-strategy based on your business goals.

02
PLAN
A strategic foundation is a strong foundation.
To evolve your events and move your business forward, we strategically align our technology and service plans to your needs. Together with your Customer Experience Manager a strategy will be designed across every category - from implementation to branded customization - ensuring that by the time your platform is live, every detail has been accounted for and the most successful trajectory has been plotted for your organization.

No such thing as One-Size-Fits-All.
We’re not an out-of-the-box, off-the-shelf-system you try and fit into. We fundamentally believe in providing customizable, scalable technology and ideas that address your specific business needs and event goals. That’s where the true value of our partnership comes from — our expertise and ability to leverage our state-of-the-art platform in ways that work best FOR YOU.
03
CREATE

04
OPTIMIZE
There is no finish line when it comes to innovation.
After the last runner crosses the line, we breathe, celebrate, and then get back to work. We know your business never stops. So we never stop. We’re dedicated far past the finish, looking to enhance, evolve and improve upon your last event so we can propel your business forward, together.
See how industry leaders leverage haku’s platform and partnership to realize TRUE VALUE.
Experience The haku Difference
haku is one of our valued partners that has helped transform how we have been registering and managing our participants’ respective data. This team has not only met but has surpassed our expectations, and continues to make new developments and enhancements to their services and offerings.
- MIKE NISHI ❘ PARTNER,
CHICAGO EVENT MANAGEMENT
Expertise
Wherever you want to go, we’ll help you get there.
With haku, our promise is our partnership - rest assured, you will have experts in the field with you every step of the way, leading you into the future of innovation, keeping your business and your events ahead of what’s coming next.
INNOVATION FOR THE LONG RUN
We don’t believe innovation comes from integrations or from-the-box ideas. We provide one-of-a-kind thinking and custom strategies tailored specifically to your business goals and customers’ needs.
HUSTLE & HEART
Care is at our core — we care deeply about your business and how you, your team, your sponsors and your customers are treated — as human beings first. We are leading the way in humanizing the technology experience.